Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 2-3 business days, and tracking information will be sent to your email as soon as your package departs.
Can I return or exchange an item?
Yes, we accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that limited edition tour merchandise may be subject to final sale policies.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel generally follows a standard unisex fit, but we recommend checking specific measurements to ensure the perfect fit for your style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
We are committed to high-quality production. Our apparel is sourced from manufacturers who adhere to strict fair labor standards and use premium materials to ensure longevity and comfort.
How should I care for my Smashing Pumpkins apparel?
To preserve the graphic prints and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat, or hanging to dry.